Return Policy
Return Policy
Effective Date: [Insert Date]
At SANHION, we stand behind the quality of our products. If a return is needed, please review the policy below.
Returns Eligibility
We accept returns under the following conditions:
- Return requests must be made within 14 days of delivery
- Items must be unused, unworn, and in original condition
- All original tags, packaging, and accessories must be included
Items that show signs of wear, damage, or alteration may not be accepted.
Items Not Eligible for Return
The following items are final sale and not eligible for return:
- Discounted or final sale items
- Custom-made or made-to-order products
- Gift cards
How to Request a Return
To request a return, please contact us at:
Email: [your@email.com]
Include your order number and reason for return. Once approved, you will receive return instructions.
Returns sent without prior approval may not be accepted.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping method
- SANHION is not responsible for lost or damaged return shipments
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Please allow 5–10 business days for processing, depending on your payment provider.
Original shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos, and we will resolve the issue promptly.
Policy Updates
SANHION reserves the right to update this Return Policy at any time. Any changes will be posted on this page.
Contact
For any questions regarding returns, please contact:
Email: [your@email.com]