Return Policy

Effective Date: [Insert Date]

At SANHION, we stand behind the quality of our products. If a return is needed, please review the policy below.

Returns Eligibility

We accept returns under the following conditions:

Return requests must be made within 14 days of delivery
Items must be unused, unworn, and in original condition
All original tags, packaging, and accessories must be included

Items that show signs of wear, damage, or alteration may not be accepted.

Items Not Eligible for Return

The following items are final sale and not eligible for return:

Discounted or final sale items
Custom-made or made-to-order products
Gift cards

How to Request a Return

To request a return, please contact us at:

Email: [your@email.com]

Include your order number and reason for return. Once approved, you will receive return instructions.

Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping method
SANHION is not responsible for lost or damaged return shipments

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing, depending on your payment provider.

Original shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos, and we will resolve the issue promptly.