FAQs
Orders & Shipping
When will my order ship?
Orders are typically processed within 2–5 business days. Once shipped, you’ll receive a confirmation email with tracking details.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping availability and rates are shown at checkout.
Will I need to pay duties or taxes?
International orders may be subject to customs duties or taxes determined by local authorities. These fees are the customer’s responsibility.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery, provided items are unused and in original condition. Please refer to our Return Policy for full details.
Can I exchange an item?
Exchanges are subject to availability. Contact us before returning an item so we can confirm options.
Products & Fit
How do I choose the right size?
Each product page includes size guidance. If you’re between sizes or unsure, feel free to contact us before ordering.
Do colors look exactly the same in person?
We do our best to display accurate colors, but screen settings may cause slight variations.
Care & Materials
How should I care for my items?
Care instructions are provided on product pages or labels. Proper care helps extend the life of each piece.
What materials do you use?
Material details are listed individually for each product. We focus on durability, comfort, and thoughtful sourcing.
Other Questions
If you don’t see your question here, please contact us at [your@email.com].
